FAQ's

Where will the lessons hold?

Lessons hold in the comfort of your home or any other location that works best for you or at our lecture theatres . You can choose to have lessons delivered in-person or online by your preferred home tutor.

How do you verify your tutors?

Each tutor is thoroughly screened for subject expertise, personality, and safety. In fact, before we accept any tutor we verify their government-issued ID cards and online profiles, conduct lenghty interviews, test their knowledge of each subject and verify their guarantors to ensure your peace of mind.

How does payment work?

Lesson cost depends on your location, number of students and lesson duration. You can pay online or via bank transfer when you've selected your preferred tutor and are ready to begin lessons.

What happens if I'm not satisfied with my tutor?

In the unlikely event that you're not satisfied with your tutor, we'll immediately replace the tutor or refund your balance..

What are the benefits of using Genesis Home Tutors?

There are many benefits to using Genesis Home Tutors, key amongst these are:

  • Access to thousands of high-quality, curriculum-relevant video tutorials, which are further enhanced by the use of digital animation and illustration to help a learner grasp critical - and sometimes complex - concepts;
  • Access to live lessons where students can engage in real-time with students and teachers;
  • The ability of a learner to learn at his/her own pace using the pre-recorded library;
  • Well detailed learning analytics that allows a learner, as well as their parents/guardians, to monitor and assess progress across subjects and/or specific topics;
  • Weekly reports sent via SMS & WhatsApp to parents/guardians.
  • Preparation for upcoming exams by sitting for mock exams.
  • A fun and exciting new way to learn, which complements more traditional forms of teaching.